Watch Netsync’s Mark Lynd and Hugh Miller discuss with Stephen Elkins, The City of Austin’s Chief Information Officer (CIO), how the COVID-19 pandemic has affected city governments and the sudden move to enable their workers to stay productive at home. Stephen shares several challenges he faced, including departments that, while they had disaster recovery plans in place, hadn’t yet fully tested them. In some cases, his IT team had to set up connectivity for remote workers who didn’t have options in place, including deploying smart phones and utilizing hot spot options.
Stephen Elkins | CIO for The City of Austin
Watch Netsync’s Mark Lynd and Hugh Miller discuss with Stephen Elkins, The City of Austin’s Chief Information Officer (CIO), how the COVID-19 pandemic has affected city governments and the sudden move to enable their workers to stay productive at home. Stephen shares several challenges he faced, including departments that, while they had disaster recovery plans in place, hadn’t yet fully tested them. In some cases, his IT team had to set up connectivity for remote workers who didn’t have options in place, including deploying smart phones and utilizing hot spot options.
Mark Lynd | Head of Digital Business
Watch Netsync’s Mark Lynd and Hugh Miller discuss with Stephen Elkins, The City of Austin’s Chief Information Officer (CIO), how the COVID-19 pandemic has affected city governments and the sudden move to enable their workers to stay productive at home. Stephen shares several challenges he faced, including departments that, while they had disaster recovery plans in place, hadn’t yet fully tested them. In some cases, his IT team had to set up connectivity for remote workers who didn’t have options in place, including deploying smart phones and utilizing hot spot options.
