How cities are leveraging the remote workplace

Watch Netsync’s Mark Lynd and Hugh Miller discuss with Stephen Elkins, The City of Austin’s Chief Information Officer (CIO), how the COVID-19 pandemic has affected city governments and the sudden move to enable their workers to stay productive at home. Stephen shares several challenges he faced, including departments that, while they had disaster recovery plans in place, hadn’t yet fully tested them. In some cases, his IT team had to set up connectivity for remote workers who didn’t have options in place, including deploying smart phones and utilizing hot spot options.

How cities are leveraging the remote workplace

Stephen Elkins | CIO for The City of Austin

Stephen Elkins is a technologist with 25 years of experience in Information Technology. He is currently the CIO for The City of Austin, the state’s capital and the 11th largest city in the United States with a population of just under one million residents. He is a board member of Austin’s Good Samaritan Center, which seeks to improve the mental, physical, and spiritual health of children and families in Central Texas.

How cities are leveraging the remote workplace

Mark Lynd | Head of Digital Business

Mark Lynd (CISSP, ISSAP, ISSMP), Head of Digital Business, is a Top 25 ranked and recognized global thought leader, speaker, and practitioner for Cybersecurity, Artificial Intelligence, IoT, and Data Center. Mark has served as a CIO, CTO, CISO, and/or Board Member for several global enterprises for the last 20+ years. Mark was named an Ernst & Young’s “Entrepreneur of Year – Southwest Region” Finalist and presented the Doak Walker Award on ESPN’s Awards Show to a national television audience. He is, and has been, an in-demand thought leader and keynote or featured speaker for Oracle, IBM Watson, Cisco, Cohesity, Intel, and many organizations at numerous events. Mark holds a Bachelor of Science degree from The University of Tulsa and honorably served in the US Army in the 3rd Ranger Battalion & 82nd Airborne.