Customer Experience

The Customer Experience is All About You

At Netsync, we don’t just want your business once, we want to earn your trust over the long-term, building a relationship through positive customer experiences that help us both to grow and thrive.

With that in mind, we realize you have a number of choices in the hardware and software sectors, and that earning your business is something we must do every day, not just when we want to sell something to you. That’s why we’ve put together a suite of customer experience programs designed to help you in ways other than standing up a new data center or upgrading your cybersecurity system.

These systems are designed to increase your peace of mind as we take care of the details that you’re too busy to look after. We can manage contracts, stay on top of the lifecycles of your equipment, work with you to get financing for big projects, and more. Our goal is for you, through these customer experience programs, to see Netsync as a trusted partner rather than just another equipment vendor.

Have a look at the following pages and then, when you’ve found a way for us to make your Netsync experience even better, contact us at sales@netsync.com.

Olympus: Safety and Security Solution

Olympus: Safety and Security Solution

Case Study: Upgraded Communication Capabilities Lead to Better Schools, Better Safety

Case Study: Upgraded Communication Capabilities Lead to Better Schools, Better Safety

Shared System Between ISD and Local Police Leads to Unique Challenges In a large Texas school district, communications and collaboration hardware was shared with three separate entities: the ISD data center, a single high school and the local police department. Initially, the client’s initial goal was to consolidate their servers from the high school to…

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