Government Contracts: Texas
Netsync is a DIR contractor in the State of Texas
Government contracts in the State of Texas are overseen and administered through the Texas Department of Information Resources (DIR), which is tasked with providing technology leadership and solutions and value to Texas state government, education and local government entities to enable and facilitate the fulfillment of their core missions.
Click here for more information on the Cooperative Contracts Program
How to Order/Check Status of Order
To obtain DIR contract pricing or order status on products from Netsync, please contact:
Cory Hopf
Netsync Network Solutions
2500 West Loop South, Suite 410
Houston, TX 77027
Phone: 713.218.5000 or Toll Free 866.974.5959
Fax: 713.664.9964
Email: DIR@netsync.com
Return Policy
If you have any RMA issues or questions regarding the process, please contact:
Netsync Network Solutions RMA Department
2500 West Loop South, Suite 410
Houston, TX 77027
Phone: 713.218.5000 or Toll Free 866.974.5959
Fax: 713.664.9964
Email: purchasing@netsync.com
You must reference Contract Number on your purchase order.
A copy of the Agreement is available on the DIR website. Please note that this document is in PDF format and requires the Adobe Acrobat Reader to view. This viewer is available free at: http://get.adobe.com/reader/
Netsync Services Offered
Netsync will provide product and professional services pricing along with any needed configuration assistance that includes, but is not limited to, network assessments, design, implementation, testing, optimizing, training, and any other related services requirements. Netsync supports OEM equipment from HP, Lenovo, Intel, Cisco, Meraki, Dell and Brother. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.
Netsync Network Solutions has the following DIR contracts:
Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.
Netsync Cloud Services – DIR – CPO – 5184
Netsync Network Solutions, Inc. offers miscellaneous cloud services through this contract. Customers can purchase directly through this DIR contract. You must reference contract number DIR-CPO-5184 on your purchase order.
Netsync – Technology-Based Recording and Conferencing Products and Related Services – DIR-CPO-5122
Netsync Network Solutions, Inc. offers Technology-Based Recording and Conferencing Products and Related Services through this contract. Multiple brands are available on this contract. Customers can purchase directly through this DIR contract. Contract may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this contract.
Cybersecurity Products and Services – DIR-CPO-4866
Netsync Network Solutions, Inc. offers Cybersecurity hardware, software, and services through this contract. Customers can purchase directly through this DIR contract. Contract may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this contract.
Netsync – Data Storage, Data Communications and Networking Services – DIR-CPO-4430
Netsync Network Solutions offers Data Storage, Data Communication & Networking equipment and related services through this contract. This contract offers various data storage and networking product brands. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. You must reference Contract Number, DIR-CPO-4430, on your purchase order.
Contract Documents
Netsync Cloud Services – DIR – TSO – 4273
Netsync Network Solutions offers miscellaneous cloud services through this contract. Customers can purchase directly through this DIR contract. You must reference Contract Number, DIR-TSO-4273, on your purchase order.
Netsync – Deliverables-based Information Technology Services – DIR-CPO-5010 (DBITS)
Services available under this Contract are limited to the technology categories defined in Request for Offer DIR-CPO-TMP-553 for deliverables-based information technology services. At DIR’s sole discretion, Successful Respondent may incorporate changes or make additions to its service offering, provided that any changes or additions must be within the scope of the RFO. Successful Respondent has been awarded the following Technology Category:
Application Development, Maintenance, and Support, Technology Upgrade, Migration, and Transformation; and Enterprise Resource Planning (ERP).
Contract Documents
Netsync – End-User IT Outsourcing Services – DIR-CPO-5025
This Contract is for services only. No hardware or software products may be sold under this Contract. Any products needed to deliver final services must be procured through another contract vehicle. Services available under this Contract are limited to the End-User IT Outsourcing Services as specified in the table here.
Contract Documents
RESELLER CONTRACTS
Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.
Brother International Corporation – DIR-CPO-4410
Brother International offers print, scan, facsimile, copier and multifunction devices. Customers can purchase directly through this DIR contract. This Contract is E-Rate qualified. Resellers are available for this contract.
Oki Data Americas, Inc. – DIR-CPO-4413
Oki Data offers Oki Data-brand print, scan, facsimile and multifunction devices and related services. Customers can purchase directly through this DIR contract. HUB Resellers are available for this contract.
NetApp, Inc. – DIR-CPO-4432
NetApp, Inc. offers Data Management Software Solutions products, technical support and related services. NetApp provides installation, configuration, training and total solutions packages. NetApp’s contract may be used by state agencies, political subdivisions, public education and other public entities in Texas. It is also available to public entities outside of Texas. Resellers are used for this contract.
NetApp Software Products and Services Contract for the State of Texas
Microsoft DIR-TSO-4471
Microsoft Corporation offers the Surface line of products and accessories on this contract. Customers can purchase directly through this DIR contract. DIR contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.
Anixter, Inc. offers surveillance and security products. Various brands are available under the contract. There are resellers available on this contract. Customers can purchase directly through this DIR contract.
Dell – DIR-TSO-3763
Dell offers computers, laptops. tablets, servers, printers, peripherals and other technology products and services through this contract. This contract has a number of resellers, many of which are HUB vendors.
Lenovo, Inc. – DIR-TSO-3808
Lenovo offers Lenovo-branded hardware, software and related services. Leases are also available through this contract. This contract has a number of resellers, many of which are HUB vendors.
Epson – DIR-TSO-3858
Epson offers IT miscellaneous hardware peripherals, components, and related services through this contract, including: displays/projectors and related accessories, cameras, conference room products, replacement parts, and other products. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. This contract does have a number of resellers, many of which are HUB vendors.
SYNNEX Corp. offers technology based recording equipment, software, conferencing products and related services under the contract. The brand being offered is Samsung and LifeSize.
DIR-TSO-3926 Carahsoft Technology
Carahsoft Technology Corporation offers emergency preparedness hardware and related services through this contract. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.
Warranty
All hardware has a 3 year limited warranty. Software returns must be submitted within 45 days of purchase through agent the order was sent to.
This contract offers emergency preparedness products and related services. Brands available on this contract include: Getac, Blackbox, Harman, Fortinet, Bosch, Christie Digital, and Symantec. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. This contract has 24 Resellers, of which 8 are HUB Vendors.
DIR-TSO-4119 Lenovo Global Technology
Lenovo Global Technology (United States) Inc. offers Lenovo branded hardware and related services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. This contract has a number of resellers, many of which are HUB vendors.
HP Inc. – DIR-TSO-4159
HP Inc. offers computers, laptops, tablets, servers, printers, peripherals and other technology products and services through this contract. This contract has a number of resellers, many of which are HUB vendors.
Hewlett Packard Enterprise – DIR-TSO-4160
Hewlett-Packard Enterprise offers servers, storage, networking, consulting services, support and other technology products and services through this contract. This contract has a number of resellers, many of which are HUB vendors.
Cisco Systems, Inc. – DIR-TSO-4167
Cisco offers Cisco-branded hardware, networking equipment, servers, data storage solutions and related services through this contract. This contract is E-Rate qualified. This contract has a number of resellers, many of which are HUB vendors.
Anixter, Inc. – DIR-TSO-4247
Anixter, Inc offers surveillance and security products and related services.
NetApp, Inc. – DIR-TSO-4286
NetApp offers data storage products and related services through this contract. Resellers are not available for this contract.
Carahsoft Technology Corporation – DIR-TSO-4288
Carahsoft offers emergency preparedness hardware, software and related services through this contract. Customers can purchase directly through this DIR contract. This contract does have a number of resellers, many of which are HUB vendors.
Dell/EMC – DIR-TSO-4299
Dell/EMC offers Data Storage, Data Communication & Networking Equipment and Related Services through this contract. This contract offers Dell/EMC products and related services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are available on this contract.
Pure Storage, Inc. – DIR-TSO-4331
Pure Storage offers data storage products and related services through this contract. Available brands include: Pure Storage. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. This contract does have a number of resellers, many of which are HUB vendors.
Graybar Electric Company, Inc., offers Data Storage, Data Communication products and Networking equipment through this contract. This contract offers various products and related services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are available on this contract.
Warranty Policy
The standard manufacturer warranty will apply to all sold through the State of Texas DIR contract. Should item be deemed defective Graybar will ether replace or repair in accordance with that particular manufacturer’s warranty policy. Graybar will assist in obtaining warranty service if necessary.
SYNNEX Corporation offers Software Products and Services, Software as a Service (SaaS) for Access Management, Identity Management, Vulnerability Management, Access Control, Security, Firewall, VPN, Threat Protection and many other types of software. The brands offered under this contract are BeyondTrust, CheckPoing, Docker, Ekahau, Erwin, Paessler, RedHat, PrinterLogic, StorageCraft and tripwire. SYNNEX provide installation, configuration, maintenance and support services for all brands provided as part of their Related Services to the software solutions they offered. SYNNEX Contract may be used by state and Local government, public education, other public entities in Texas, as well as public entities outside the state. This contract has no resellers.
Warranty Policy
The standard manufacturer warranty will apply to all sold through the State of Texas DIR contract. Should item be deemed defective Graybar will ether replace or repair in accordance with that particular manufacturer’s warranty policy. Graybar will assist in obtaining warranty service if necessary.
DIR-CPO-4432: Netsync – NetApp Software Storage and Cloud – DIR-CPO-4432
Netync Network Solutions offers Storage solutions, Cloud services, Software and Contracts through this contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.
The U. S. General Services Administration (GSA) provides workplaces by constructing, managing, and preserving government buildings and by leasing and managing commercial real estate. GSA’s acquisition solutions offer private sector professional services, equipment, supplies, and IT to government organizations and the military. GSA also promotes management best practices and efficient government operations through the development of governmentwide policies.
Netsync is authorized to sell under the following companies’ GSA Schedule 70 contracts.
For more information, please contact info@netsync.com.
Netsync
Contract Number: 47QTCA19D00KL
Tech Data
Contract Number: GS-35F-0349S
NetApp / Immix Group
Contract Number: GS-35F-0511T
Promark Technology
Contract Number: GS-35F-303DA
Westcon Comstor Americas
Contract Number GS-35F-0563U
These contracts are held outside of DIR, but are still available to clients in Texas.
Carahsoft: The Quilt
The Quilt is the non-profit national coalition of 38 of our country’s most advanced regional research and education. Participants in The Quilt provide advanced network services and applications to over 400 universities and thousands of other educational institutions, state and local government agencies, healthcare, non-profits, and libraries.
The Quilt – Contract Number MSA05022106F
Click here for more information.
Synnex – National Cooperative Purchasing Alliance
Contract Number 01-65
Click here for more information.
Warranty and Liability
Netsync services shall be performed in a skillful and professional manner, using industry best practices and equal to, or surpassing, the requirements identified in each Statement of Work. Customer shall notify Netsync in writing within thirty (30) days after completion of the services in question when any of the services fail to meet the standards of care set forth in this Agreement. If no notification is made within a thirty (30) day period following completion of the services, this will constitute the customer’s final acceptance of the services. If Netsync’s obligations are compromised by reason of any circumstances beyond the reasonable control of Netsync, including without limitation, acts of war, terrorism, civil disobedience, severe weather or other acts of God, failures of suppliers to deliver equipment; then Netsync’s obligation for providing product or services will be on a best effort basis. For third-party products manufactured or supplied to Netsync for resale to customer, Netsync limits warranty to what is offered by the respective manufacturer or supplier. This warranty shall be transferred or assigned to customer, and customer’s recovery is limited to recovery against such manufacturer or supplier for breach of any applicable warranties of manufacturer or supplier. In the event of a claim by customer for breach of product warranty, Netsync must follow the warranty policy established by the manufacturer, which may require return of the warranted item to the manufacturer for repair or replacement.
