Texas

Texas Department of Information Resources logo

Government contracts in the State of Texas are overseen and administered through the Texas Department of Information Resources (DIR), which is tasked with providing technology leadership and solutions and value to Texas state government, education and local government entities to enable and facilitate the fulfillment of their core missions.

Click here for more information on the Cooperative Contracts Program

Netsync DIR contract number: DIR-TSO-4169

How to Order/Check Status of Order

To obtain DIR contract pricing or order status on products from Netsync, please contact:

Cory Hopf

Netsync Network Solutions
2500 West Loop South, Suite 410
Houston, TX 77027
Phone: 713.218.5000 or Toll Free 866.974.5959
Fax: 713.664.9964
Email: DIR@netsync.com

Return Policy

If you have any RMA issues or questions regarding the process, please contact:

Netsync Network Solutions RMA Department

2500 West Loop South, Suite 410
Houston, TX 77027
Phone: 713.218.5000 or Toll Free 866.974.5959
Fax: 713.664.9964
Email: purchasing@netsync.com

You must reference Contract Number on your purchase order.

A copy of the Agreement is available on the DIR website. Please note that this document is in PDF format and requires the Adobe Acrobat Reader to view. This viewer is available free at:  http://get.adobe.com/reader/

Netsync Services Offered

Netsync will provide product and professional services pricing along with any needed configuration assistance that includes, but is not limited to, network assessments, design, implementation, testing, optimizing, training, and any other related services requirements. Netsync supports OEM equipment from HP, Lenovo, Intel, Cisco, Meraki, Dell and Brother. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.

Netsync Network Solutions has the following DIR contracts:

Olympus: Safety and Security Solution

Olympus: Safety and Security Solution

 

Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.

Netsync  – Technology Based Recording Equipment, Software, Conferencing Products and Related Services – DIR-TSO-3871

Netsync Network Solutions is offering Technology Based Recording Equipment, Software, Conferencing Products and Related Services. Brands include Appspace, Industry Weapon and Vbrick. There are no resellers. You must reference Contract Number, DIR-TSO-3871, on your purchase order.

Contract Details

Contract Pricing

Contract Warranty

AppSpace Pricing

Industry Weapon

Vbrick Pricing

 

 

Netsync – IT Security Hardware, Software, and Services – DIR-TSO-4169

Netsync Network Solutions offers IT security hardware, software and services through this contract. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this contract. You must reference Contract Number, DIR-TSO-4169, on your purchase order.

Contract Details

Contract Pricing

Contract Warranty

Fluke Corporation: https://www.fluke.com/

Gigamon:   https://www.gigamon.com/

Vmware: https://www.vmware.com/

Xmedius: https://www.xmedius.com/

Netsync Cloud Services – DIR – TSO – 4273

Netsync Network Solutions offers miscellaneous cloud services through this contract. Customers can purchase directly through this DIR contract. You must reference Contract Number, DIR-TSO-4273, on your purchase order.

Contract Details

Contract Pricing

Contract Warranty

Netsync – Data Storage, Data Communications and Networking Services – DIR-CPO-4430

Netsync Network Solutions offers Data Storage, Data Communication & Networking equipment and related services through this contract. This contract offers various data storage and networking product brands. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. You must reference Contract Number, DIR-CPO-4430, on your purchase order.

Contract Documents

Contract Details

Contract Pricing

Contract Warranty

RESELLER CONTRACTS

Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.

Brother International Corporation – DIR-CPO-4410

Brother International offers print, scan, facsimile, copier and multifunction devices. Customers can purchase directly through this DIR contract. This Contract is E-Rate qualified. Resellers are available for this contract.

Contract Details

Contract Pricing

Brother Warranty

Oki Data Americas, Inc. – DIR-CPO-4413

Oki Data offers Oki Data-brand print, scan, facsimile and multifunction devices and related services. Customers can purchase directly through this DIR contract. HUB Resellers are available for this contract.

Contract Details

Contract Pricing

Oki Data Warranty

NetApp, Inc. – DIR-CPO-4432

NetApp, Inc. offers Data Management Software Solutions products, technical support and related services. NetApp provides installation, configuration, training and total solutions packages. NetApp’s contract may be used by state agencies, political subdivisions, public education and other public entities in Texas. It is also available to public entities outside of Texas. Resellers are used for this contract.

Contract Details

Contract Pricing

NetApp Software Products and Services Contract for the State of Texas

NetApp Warranty

Microsoft DIR-TSO-4471

Microsoft Corporation offers the Surface line of products and accessories on this contract. Customers can purchase directly through this DIR contract. DIR contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.

Contract Details

Contract Pricing

Microsoft Warranty

DIR-TSO-3453 Anixter

Anixter, Inc. offers surveillance and security products. Various brands are available under the contract. There are resellers available on this contract. Customers can purchase directly through this DIR contract.

Contract Details

Contract Pricing

Warranty

Dell – DIR-TSO-3763

Dell offers computers, laptops. tablets, servers, printers, peripherals and other technology products and services through this contract. This contract has a number of resellers, many of which are HUB vendors.

Contract Details

Contract Pricing

Dell Warranty

Lenovo, Inc. – DIR-TSO-3808

Lenovo offers Lenovo-branded hardware, software and related services. Leases are also available through this contract. This contract has a number of resellers, many of which are HUB vendors.

Contract Details

Contract Pricing

Lenovo Warranty

Epson – DIR-TSO-3858

Epson offers IT miscellaneous hardware peripherals, components, and related services through this contract, including: displays/projectors and related accessories, cameras, conference room products, replacement parts, and other products. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. This contract does have a number of resellers, many of which are HUB vendors.

Contract Details

Contract Pricing

Epson Warranty

DIR-TSO-3897   Synnex

SYNNEX Corp. offers technology based recording equipment, software, conferencing products and related services under the contract. The brand being offered is Samsung and LifeSize.

Contract Details

Contract Pricing

Warranty

DIR-TSO-3926    Carahsoft Technology

Carahsoft Technology Corporation offers emergency preparedness hardware and related services through this contract. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.

Contract Details

Contract Pricing

Warranty

All hardware has a 3 year limited warranty. Software returns must be submitted within 45 days of purchase through agent the order was sent to.

DIR-TSO-4075 Synnex

This contract offers emergency preparedness products and related services. Brands available on this contract include: Getac, Blackbox, Harman, Fortinet, Bosch, Christie Digital, and Symantec. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. This contract has 24 Resellers, of which 8 are HUB Vendors.

Contract Details

Contract Pricing

DIR-TSO-4119   Lenovo Global Technology

Lenovo Global Technology (United States) Inc. offers Lenovo branded hardware and related services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. This contract has a number of resellers, many of which are HUB vendors.

Contract Details

Contract Pricing

HP Inc. – DIR-TSO-4159

HP Inc. offers computers, laptops, tablets, servers, printers, peripherals and other technology products and services through this contract. This contract has a number of resellers, many of which are HUB vendors.

Contract Details

Contract Pricing

HP Warranty

Software Licensing Agreement

Hewlett Packard Enterprise – DIR-TSO-4160

Hewlett-Packard Enterprise offers servers, storage, networking, consulting services, support and other technology products and services through this contract. This contract has a number of resellers, many of which are HUB vendors.

Contract Details

Contract Pricing

Hewlett Packard Warranty

Cisco Systems, Inc. – DIR-TSO-4167

Cisco offers Cisco-branded hardware, networking equipment, servers, data storage solutions and related services through this contract. This contract is E-Rate qualified. This contract has a number of resellers, many of which are HUB vendors.

Contract Details

Contract Pricing

Cisco Warranty

Anixter, Inc. – DIR-TSO-4247

Anixter, Inc offers surveillance and security products and related services.

Contract Details

Contract Pricing

Anixter, Inc. Warranty

NetApp, Inc. – DIR-TSO-4286

NetApp offers data storage products and related services through this contract. Resellers are not available for this contract.

Contract Details

Contract Pricing

NetApp Warranty

Carahsoft Technology Corporation – DIR-TSO-4288

Carahsoft offers emergency preparedness hardware, software and related services through this contract. Customers can purchase directly through this DIR contract. This contract does have a number of resellers, many of which are HUB vendors.

Contract Details

Contract Pricing

Carahsoft Warranty

Dell/EMC – DIR-TSO-4299

Dell/EMC offers Data Storage, Data Communication & Networking Equipment and Related Services through this contract. This contract offers Dell/EMC products and related services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are available on this contract.

Contract Details

Contract Pricing

Dell/EMC Warranty

Pure Storage, Inc. – DIR-TSO-4331

Pure Storage offers data storage products and related services through this contract. Available brands include: Pure Storage. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. This contract does have a number of resellers, many of which are HUB vendors.

Contract Details

Contract Pricing

Pure Storage Warranty

DIR-TSO-4359

Graybar Electric Company, Inc., offers Data Storage, Data Communication products and Networking equipment through this contract. This contract offers various products and related services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are available on this contract.

Contract Details

Contract Pricing

Warranty Policy

The standard manufacturer warranty will apply to all sold through the State of Texas DIR contract. Should item be deemed defective Graybar will ether replace or repair in accordance with that particular manufacturer’s warranty policy. Graybar will assist in obtaining warranty service if necessary.

DIR-TSO-4383 Synnex

SYNNEX Corporation offers Software Products and Services, Software as a Service (SaaS) for Access Management, Identity Management, Vulnerability Management, Access Control, Security, Firewall, VPN, Threat Protection and many other types of software. The brands offered under this contract are BeyondTrust, CheckPoing, Docker, Ekahau, Erwin, Paessler, RedHat, PrinterLogic, StorageCraft and tripwire. SYNNEX provide installation, configuration, maintenance and support services for all brands provided as part of their Related Services to the software solutions they offered. SYNNEX Contract may be used by state and Local government, public education, other public entities in Texas, as well as public entities outside the state. This contract has no resellers.

Contract Details

Contract Pricing

Warranty Policy

The standard manufacturer warranty will apply to all sold through the State of Texas DIR contract. Should item be deemed defective Graybar will ether replace or repair in accordance with that particular manufacturer’s warranty policy. Graybar will assist in obtaining warranty service if necessary.

DIR-CPO-4432: Netsync – NetApp Software Storage and Cloud – DIR-CPO-4432

Netync Network Solutions offers Storage solutions, Cloud services, Software and Contracts through this contract.  Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.

Contract Details

Contract Pricing

The U. S. General Services Administration (GSA) provides workplaces by constructing, managing, and preserving government buildings and by leasing and managing commercial real estate. GSA’s acquisition solutions offer private sector professional services, equipment, supplies, and IT to government organizations and the military. GSA also promotes management best practices and efficient government operations through the development of governmentwide policies.

Netsync is authorized to sell under the following companies’ GSA Schedule 70 contracts.

For more information, please contact info@netsync.com.

Netsync
Contract Number: 47QTCA19D00KL

Tech Data
Contract Number: GS-35F-0349S

NetApp / Immix Group
Contract Number: GS-35F-0511T

Promark Technology
Contract Number: GS-35F-303DA

Westcon Comstor Americas
Contract Number GS-35F-0563U

These contracts are held outside of DIR, but are still available to clients in Texas.

Carahsoft: The Quilt

The Quilt is the non-profit national coalition of 38 of our country’s most advanced regional research and education. Participants in The Quilt provide advanced network services and applications to over 400 universities and thousands of other educational institutions, state and local government agencies, healthcare, non-profits, and libraries.

The Quilt – Contract Number MSA05022106F

Click here for more information.

Citrix

Contract Number: CSP 751649

Click here for more information.

Synnex – National Cooperative Purchasing Alliance

Contract Number 01-65

Click here for more information.

Warranty and Liability

Netsync services shall be performed in a skillful and professional manner, using industry best practices and equal to, or surpassing, the requirements identified in each Statement of Work. Customer shall notify Netsync in writing within thirty (30) days after completion of the services in question when any of the services fail to meet the standards of care set forth in this Agreement. If no notification is made within a thirty (30) day period following completion of the services, this will constitute the customer’s final acceptance of the services. If Netsync’s obligations are compromised by reason of any circumstances beyond the reasonable control of Netsync, including without limitation, acts of war, terrorism, civil disobedience, severe weather or other acts of God, failures of suppliers to deliver equipment; then Netsync’s obligation for providing product or services will be on a best effort basis. For third-party products manufactured or supplied to Netsync for resale to customer, Netsync limits warranty to what is offered by the respective manufacturer or supplier. This warranty shall be transferred or assigned to customer, and customer’s recovery is limited to recovery against such manufacturer or supplier for breach of any applicable warranties of manufacturer or supplier. In the event of a claim by customer for breach of product warranty, Netsync must follow the warranty policy established by the manufacturer, which may require return of the warranted item to the manufacturer for repair or replacement.

Netsync Lights and Energizes Utility Company’s Network

Netsync Lights and Energizes Utility Company’s Network

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