Case Study: Visit San Antonio Route 53

Elevating Tourism Management: How Netsync and Amazon Route53 Transformed Visit San Antonio's Online Presence

The Challenge

Visit San Antonio (VSA), the tourism board for the City of San Antonio, was spending extra time and effort to manage their growing website DNS estate and needed the ability to centralize their public facing domain name system (DNS) records to allow for a single DNS interface and management system of the many domains they operate.

Route 53

Amazon Route 53 provides highly available and scalable Domain Name System (DNS), domain name registration, and health-checking web services. It is designed to give developers and businesses an extremely reliable and cost-effective way to route end users to Internet applications by translating names like into the numeric IP addresses, such as, that computers use to connect to each other. You can combine your DNS with health-checking services to route traffic to healthy endpoints or to independently monitor and/or alarm on endpoints.

The Result

Visit San Antonio selected Amazon Route53 to assist with this transition. Amazon Route53 centralized DNS management from multiple providers to a single management interface for their domains. This transition was planned and completed on time with zero customer impact to any of their websites.

The partnership between Visit San Antonio technology leadership and Netsync’s deep expertise in assisting some of the largest public sector customers was critical to the success of this project and we thank Visit San Antonio for their trust and support in developing the solution and enabling a new environment.

About Visit San Antonio

Visit San Antonio markets the city as a leisure and convention/meetings destination for the purpose of positively affecting the local economy. Visit San Antonio works with both private and public entities to promote the destination and is funded by hotel occupancy taxes. San Antonio receives 34.4 million visitors annually and the hospitality industry delivers a $13.6 billion economic impact.

About Netsync

Based in Houston, TX, Netsync uses a blended approach that is both consultative and collaborative. We work with our clients to assess their needs, architect innovative technology solutions to meet those needs, and offer 24/7 access to our team of engineering experts who exceed clients’ expectations. This approach has earned Netsync numerous customer service excellence awards and recognition as a progressive partner that introduces the newest, best-of-breed products and solutions to clients.