TIPS

Government contracts in the State of Texas are overseen and administered through the Texas Department of Information Resources (DIR), tasked with providing technology leadership, solutions and value to Texas state government, education and local government entities to enable and facilitate the fulfillment of their core missions.

Click here for more information on the Cooperative Contracts Program

Netsync DIR contract number: DIR-TSO-4169

How to Order/Check Status of Order

To obtain DIR contract pricing or order status on products from Netsync, please contact:

Cory Hopf

Netsync Network Solutions
2500 West Loop South, Suite 410
Houston, TX 77027
Phone: 713.218.5000 or Toll Free 866.974.5959
Fax: 713.664.9964
Email: DIR@netsync.com

Return Policy

If you have any RMA issues or questions regarding the process, please contact:

Netsync Network Solutions RMA Department

2500 West Loop South, Suite 410
Houston, TX 77027
Phone: 713.218.5000 or Toll Free 866.974.5959
Fax: 713.664.9964
Email: purchasing@netsyncnetwork.com

 

 

You must reference Contract Number on your purchase order.

Netsync Services Offered

Netsync will provide product and professional services pricing along with any needed configuration assistance that includes, but is not limited to, network assessments, design, implementation, testing, optimizing, training, and any other related services requirements. Netsync supports OEM equipment from HP, Lenovo, Intel, Cisco, Meraki, Dell and Brother.   Contracts may be used by state and local government, public education, other public entities in California, as well as public entities outside the state.

Netsync Network Solutions has the following contracts in the State of California:

 

 

 

Netsync’s current TIPS-USA contract numbers are:

190703 Video and Audio Equipment, Production and Presentation Systems – Sep-26-2019 to Sep-30-2022

18050101 Networking Equipment, Software and Services – Jul-26-2018 to Jul-31-2021

18050102 Networking Equipment, Software and Services JOC – Jul-26-2018 to Jul-31-2021

180701 Distance Learning Services and Hardware – Sep-27-2018 to Sep-30-2021 

190103 Web and Cloud Computing Services – Apr-30-2019 to Apr-25-2022

180503 Software – Jul-26-2018 to Jul-31-2021

161101 Interactive Presentation Systems EXP 02272020 – Feb-23-2017 to Feb-27-2020

170203 Security Systems Products and Services  Apr-27-2017 to Apr-23-2020 

170705 Staffing Services – Sep-28-2017 to Sep-24-2020

171001 Audio Visual Equipment, Supplies and Services – Dec-15-2017 to Dec-18-2020 

170602 Consulting and Other Related Services – Aug-24-2017 to Aug-27-2020

 

For more information about Netsync’s TIPS-USA contracts, please click here.

Warranty and Liability

Netsync services shall be performed in a skillful and professional manner, using industry best practices and equal to, or surpassing, the requirements identified in each Statement of Work. Customer shall notify Netsync in writing within thirty (30) days after completion of the services in question when any of the services fail to meet the standards of care set forth in this Agreement. If no notification is made within a thirty (30) day period following completion of the services, this will constitute the customer’s final acceptance of the services. If Netsync’s obligations are compromised by reason of any circumstances beyond the reasonable control of Netsync, including without limitation, acts of war, terrorism, civil disobedience, severe weather or other acts of God, failures of suppliers to deliver equipment; then Netsync’s obligation for providing product or services will be on a best effort basis. For third-party products manufactured or supplied to Netsync for resale to customer, Netsync limits warranty to what is offered by the respective manufacturer or supplier. This warranty shall be transferred or assigned to customer, and customer’s recovery is limited to recovery against such manufacturer or supplier for breach of any applicable warranties of manufacturer or supplier. In the event of a claim by customer for breach of product warranty, Netsync must follow the warranty policy established by the manufacturer, which may require return of the warranted item to the manufacturer for repair or replacement.

Case Study: Yesterday’s Phones vs. Today’s Technology

Case Study: Yesterday’s Phones vs. Today’s Technology

Upgrading is More Than Just Installing New Hardware A major Texas University campus had a problem: their phone system was old and outdated, but they didn’t know what they needed to do nor how to pay for it. Fortunately, Netsync had the answers they needed. The customer wanted to move from their old telecom system…

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