Customer Contact Center
Provide More to Your Customers with Satisfying Communication Options
Your customers expect you to supply convenient methods of contacting your organization. Awaiting a reply to an email or a request for assistance can be frustrating, and a delayed response may jeopardize customer loyalty. A contact center offers customers a direct line of communication with your business and provides unparalleled satisfaction.
Netsync can design and stand up an IP-based contact center with
powerful routing and data management tools to field a high volume of customer
calls. Web-based management portals give administrators at-a-glance overviews
of customer profiles and available resources. And call center voice
applications integrate with real-time chat and web collaboration, email and
social media tools to deliver a comprehensive customer engagement solution.