End-User Deployment and Break/Fix
Taking the Headaches out of Equipment Distribution and Repair with Netsync’s End-User Deployment and Break/Fix Services
Netsync’s End-User Deployment and Break/Fix Services are designed to provide you with the peace of mind that comes with knowing your devices are set up properly and covered in case of an accident.
Computer systems are critical to today’s active workforce but configuring, deploying and repairing those resources can be time consuming, as a significant amount of logistics and effort are required to ensure that these critical components are fully equipped to support your employees. Replacing a damaged unit can interrupt business, cause downtime, slow progress, and be extremely hazardous to a company’s bottom line. With an end-user deployment agreement, a non-functional device can often be replaced by a fully-loaded and ready-to-go replacement within hours instead of days, keeping business operations running without incident.
Netsync works closely with you to ensure configuration, readiness and uniformity on each device, including:
- Mobile workstations
- Tablets and handheld devices
- VoIP telephones
Today’s employees expect flexibility, the freedom to work from anywhere and to personalize their devices. Netsync’s full-service Managed Deployment Services include comprehensive mobile strategy, device selection and system management to allow them the widest access possible while still preserving an enhanced security environment.
For small to medium businesses with relatively simple IT ecosystems, Netsync offers an alternative to Managed Services. By participating in Netsync’s Break/Fix service, your system will be repaired if and when anything breaks, paying an hourly fee for the service. No ongoing contracts, no monthly payment, you just pay for services rendered, giving you the peace-of-mind that comes with knowing that you’re fully covered. As well, break/fix services provide a greater degree of security, as they don’t rely on allowing an outside entity into your system.
As a Break/Fix customer, you’ll receive:
- 24x7x365 coverage
- No contractual minimums, meaning that you get the specific services that you require.
- Fixed pricing
- Ticket processing and management
- Field technician check-in/check-out and remote support
- Test and turn up
- Deliverable collection and auditing
For more information on Netsync’s End-User Deployment and Break/Fix Services, please contact us at firstname.lastname@example.org.